Shipping and delivery policy

1- The order is delivered inside and outside the United Arab Emirate according to the period specified by the shipping company, which the customer chooses 


2- Al Tibia Store is not responsible for the damage resulting from the shipping process.


3- Any delay in the delivery date of the shipment due to the transport company is outside the responsibility of Al Tibia Store. 


4- In the event that the order is returned by the shipping company to the store due to:

1- The customer’s failure to respond to the shipping company or repeated delays.

2- An error in the data included in the bill of lading, shown by the customer before completing the order.

3- The customer shall bear the value of shipping the order again.

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